Deskly (“we,” “our,” “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit or make a purchase from deskly.audienceaura.org.
By using this Site, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect information in the following ways:
a) Information You Provide Directly
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Name, email address, phone number
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Billing and shipping addresses
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Payment details (processed securely via third-party providers)
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Account login credentials (if applicable)
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Support requests or inquiries
b) Information Collected Automatically
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IP address, browser type, device information
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Pages viewed, time spent on site, click behavior
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Cookies and tracking technologies
c) Information from Third Parties
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Analytics providers (e.g. Google Analytics)
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Payment processors (e.g. Stripe, PayPal)
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Advertising networks (e.g. Facebook Ads, Google Ads)
2. How We Use Your Information
We process your personal data for the following purposes:
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To process and fulfill orders
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To provide customer service and support
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To send transactional emails (order confirmations, shipping updates)
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To improve our website and user experience
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To send marketing communications (only if you opt-in)
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To comply with legal and regulatory obligations
3. Legal Basis for Processing (GDPR – Germany & EU)
If you are located in Germany or the EU, we rely on:
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Contract performance: To fulfill your order
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Consent: For marketing emails and optional tracking
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Legal obligation: To comply with tax and accounting laws
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Legitimate interest: For analytics and fraud prevention
4. Sharing Your Information
We only share your information in these cases:
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Service Providers: Shipping carriers, payment processors, IT support
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Legal Compliance: To comply with applicable laws, court orders, or regulatory requests
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Business Transfers: If Deskly is sold or merged, your data may be transferred to the new owner
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Advertising Partners: With your consent, for targeted ads (Facebook, Google, etc.)
We do not sell your personal information.
5. Cookies and Tracking
We use cookies to:
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Keep your cart active
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Analyze website performance
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Personalize content and ads
You can manage cookies in your browser settings or opt out of tracking using tools such as:
6. Data Retention
We retain your personal data for as long as necessary:
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For active orders: Until fulfillment and for 2 years afterward for warranty and legal purposes
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For marketing: Until you unsubscribe
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For legal compliance: As required by tax and accounting regulations
7. Your Rights
For Customers in Germany (GDPR):
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Right to access your data
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Right to rectification or deletion
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Right to restrict processing
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Right to data portability
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Right to withdraw consent
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Right to lodge a complaint with the German Data Protection Authority
For Customers in the United States:
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Rights vary by state (California residents may request access or deletion of personal data under CCPA)
For Customers in Canada:
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Right to access and correct personal data under PIPEDA
To exercise your rights, contact: privacy@deskly.audienceaura.org
8. Data Security
We use industry-standard security measures:
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SSL encryption for data transmission
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Secure payment gateways (we do not store payment card details)
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Restricted access to personal data by authorized staff only
9. International Data Transfers
If you are in Germany or Canada, your data may be transferred and processed in the United States, where data protection laws may differ. We ensure appropriate safeguards (e.g. Standard Contractual Clauses) are in place.
10. Children’s Privacy
Our Site is not directed at individuals under the age of 16. We do not knowingly collect personal data from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date.
12. Contact Information
If you have any questions or concerns about this Privacy Policy:
📧 Email: privacy@deskly.audienceaura.org
🌐 Website: deskly.audienceaura.org
